Mr. Shartrand is a graduate of Canisius College in Buffalo, New York. He holds a Bachelor of Science in Finance, and has been active in the Financial Services industry since 1983. Mr. Shartrand is committed to continuing education. He is constantly expanding his knowledge to enhance the service he can provide to his clients. He is a member of the Society of Financial Professionals with a professional interest in estate planning. He has earned the Chartered Financial Consultant (ChFC) and Accredited Asset Management Specialist (AAMS) designations. In addition, he has completed numerous continuing education courses and workshops in the financial services industry.

Mr. Shartrand has a wealth of experience and knowledge. He spent over two years with a brokerage firm while acquiring his Bachelor of Science in Finance. He then spent nine years providing financial advice to individual clients and business owners; two years as an Associate with Prudential Insurance and seven years with Griffin Financial Group. These experiences as a business owner and financial consultant have provided him with an excellent background to lead our team at CCFS.

In addition to the ChFC & AAMS designations, Mr. Shartrand's professional qualifications include having earned the FINRA Series 6, 7, and 63 registrations which are held with LPL Financial, the NYS Life and Accident & Health Insurance Licenses, and General Securities Principal Series 24.

Cindy joined the CAP COM team in October 2004 after 16 years with CAP COM Federal Credit Union. She worked as a manager in the Call Center and Member Services Department. Cindy's objective is to ensure the CAP COM team continues to achieve a high level of client service as well as to develop efficiencies and procedures that will enhance each client's experience.

A graduate of the University at Albany with a degree in Public Administration, Mrs. Wright has brought her expertise and knowledge as a Tax Preparer to CAP COM Financial Services for the past five years.

Sally Wright has been preparing taxes for 14 years including, but not limited to, returns for individuals, corporations, partnerships, fiduciaries and estates. She has served as an Enrolled Agent (EA) with the Internal Revenue Service for over 16 years. She annually completes individual income tax preparation review courses in order to keep apprised of the new tax law changes. She is not affiliated with or endorsed by LPL Financial.

Devin joined the Cap Com team in September 2003. She began as the receptionist and transitioned into the role of Client Service Associate in 2005. Devin holds a Bachelor of Arts degree from SUNY Oneonta. Her main objective at CCFS is to assist clients with all non-advice related inquiries with a high degree of professionalism, friendliness, and efficiency.

Mrs. Schlosstein has a Bachelors degree in Political Science from Hartwick College, a Masters in Public Administration from Suffolk University and a Juris Doctorate from Massachusetts School of Law.

Mrs. Schlosstein comes to CAP COM Financial Services with ten years of comprehensive tax preparation experience, including returns for individuals, fiduciaries, estates and trusts. As an attorney in private practice, Mrs. Schlosstein’s background in family law, estate planning and taxes provides a knowledgeable foundation for CAP COM Financial Services clients. She is not affiliated with or endorsed by LPL Financial.

He joined the Financial Advisory team of CAP COM Financial in 1999. He holds a Bachelor of Science degree in Finance from Siena College. He is currently enrolled in the College for Financial Planning to obtain the professional designation of Certified Financial Planner. He completes all SEC continuing education requirements for registered representatives in addition to annual industry review courses in individual income tax and trust planning.

His roles include financial planning and wealth management. Mr. Faranda also serves as mentor to the Advisory Team and reports directly to our Chief Investment Officer.

Mr. Faranda has earned his Financial Industry Regulatory Authority (FINRA) Series 6, 7, 63 and 66 securities registrations which are held with LPL Financial as well as the NYS Life and Health Insurance Licenses and the NYS Notary Public Certification.

Noreen joined the CAP COM team in May of 2001 after working for 12 years with another local financial planning firm. Her vast experience in the financial services industry allows her to anticipate the needs of our clients and work as a liaison between them, the investment firms we work with and our Financial Advisers.

Ricki joined the CAP COM team in 2001. Ms. Proctor is a Registered Administrative Assistant with our brokerage firm LPL Financial. She maintains the FINRA Series 7 and Series 66 registrations which are also held by our brokerage firm. Additionally, she holds New York State life, Accident & Health Insurance registrations. Ricki is currently working toward her Bachelor’s degree in Business, Management & Economics with a concentration in Finance. Ricki’s knowledge of financial products and her exemplary service skills make her a valuable member of our team.

Darlene joined the CAP COM team in October 2009; she comes to us from PricewaterhouseCoopers where she was a receptionist for five years. She graduated from Sage JCA with an Associates Degree in Office Information Management. In her position at CCFS, Darlene ensures that our clients have contact with their advisers either by appointment or by phone. As the first contact many of our clients have with CCFS, she represents our firm with magnificent customer service skills and a cheerful disposition.

Harry joined us in March 2007 with an extensive background in financial services. After graduating in 1988 from SUNY Plattsburgh with a Bachelor’s degree in Business Management, he worked as a broker on various trading floors from 1990 to 2004 in specialties such as Eurodollar CDs, Interest Rate Derivatives and Energy Futures.

Harry came to the Capital Region in 2004 as a Financial Advisor for UBS. He earned the Series 7 and 66 registrations, which are held with LPL Financial, as well as the NYS Life & Health Insurance license.

Vicki is the “Master of First Impressions” at CAP COM Financial Services. Prior to joining the CAP COM Financial team in 2006, Vicki worked for the Capital Region law firm of E. Stewart Jones for 16 years. In her tenure with the firm, Vicki prepared documents for trial, greeted and scheduled clients, and performed a host of office duties. We are fortunate to have Vicki here greeting everyone with her sparkling personality and warm smile.

Mr. Reed joined CAP COM in 2009 and has been in the credit union industry for over 25 years. Recently, he was Vice President of UNFCU Financial Advisors, a United Nations Federal Credit Union owned company in New York City. He brings valuable work experience to CCFCU with knowledge of financial institutional operations by having worked in the areas of Lending, Risk Management, Investments, and Employee Benefits.

Prior to United Nations FCU, he worked with the largest credit unions in New York, Connecticut, and Massachusetts as an Account Vice President with CUNA Mutual Group.